Marshall Method Counselling in London and Sussex
In addition to my own private counselling services, I also recommend four highly-skilled associate therapists who offer The Marshall Method in London.
Debby and Claudio offer Skype and telephone counselling (a service that I am unable to provide). If you live a distance from London or are not able to attend counselling on a regular basis, I can arrange for intense (double) sessions on Saturday mornings at my London practice with Claudio in my team.
What makes the Marshall Method different from other couples counselling?
- We believe that relationships run into problems because of poor communication but that good relationship skills can be taught.
- We concentrate more on solving current problems than understanding what went wrong.
- Unlike some therapists who answer a question with another question, we believe that we’re all working together as a team to improve your relationships and therefore are happy to answer questions and be as transparent as possible.
- Our approach is solutions-focused.
To book a session
Please use the contact form at the end of the page where you can specify your preferred counsellor.
Marshall Method Counsellors
Andrew G. Marshall
I offer private counselling in London on Wednesday and Thursday evenings. I also run a Sussex-based practice on Monday afternoons. However, I am moving to Berlin in the new year so I am not taking on any new on-going clients in the UK. (My team will be happy to see you in London or on skype.) For the rest of 2017, I will have the occasional one-off session which could be used to take stock of your situation, to ask a question or bridge to on-going work with my team. See below for dates…
London Sessions with Andrew
There is good access with City Thameslink Station across the road and St Paul’s Tube close by too. In the surrounding streets, there is some on-street parking – off the meter at 7pm.
The sessions are on Wednesday and Thursday evenings with the first at 5pm and the last at 8.10pm. Each session costs £160 and is paid a week in advance.
Unfortunately, I am not taking any new on-going clients in London at the moment. I recommend that you see one of my team. We work together closely and I supervise their cases. However, I have a few one off sessions between now and Christmas. Please contact my Practice Manager who can tell you more or see below for dates;
Sussex Sessions with Andrew
My Sussex Practice is at the Sussex Osteopath Centre, 135-137 High Street, Hurstpierpoint, Hassocks, West Sussex, BN6 9PU on Monday afternoons.
The first session is at 2pm and the last at 4pm. Each session here costs £120 and is paid in advance.
For all questions about my availability, please use the contact form below and my Practice Manger will get back to you.
Senior Therapist: Debby (London)
Debby is an experienced couples counsellor and a sex therapist. She offers the Marshall Method in London on Monday evenings at 1 Snow Hill Court, London EC1A 2EJ and on skype.
To enquire about availability, find about becoming a Skype client or to book a face-to-face appointment in London with Debby, please use the contact form at the end of this page.
- Monday 11th December 7pm and 8pm
Senior Therapist: Evelyn (London)
The second member of the team who offers the Marshall Method is Evelyn.
Evelyn works on a Monday and Tuesday evening at my London Practice, 1 Snow Hill Court London EC1A 2EJ. The session with Evelyn costs £120, paid in advance.
To find out more about working with Evelyn please use the contact form at the end of this page. She has the following availability:
- Monday 11th December 6pm 7pm and 8pm
- Tuesday 12th December 6pm
Senior Therapist: Jon
The third member of the team who offers the Marshall Method is Jon.
He has a High Diploma in Counselling, is a registered member of the BACP (British Association for Counselling and Psychotherapy) and has been working with couples for six years.
Jon works on a Thursday evening at my London Practice, 1 Snow Hill Ct, London EC1A 2EJ. The session with Jon costs £120 paid in advance.
To find out more about working with Jon please use the contact form at the end of this page. He has the following availability:
- Thursday 4th January at 5pm, 6pm and 8pm
Senior Therapist: Claudio (Skype)
The fourth therapist who offers the Marshall Method on Skype is Claudio.
Claudio is only taking clients on Skype at the moment.
Associate Therapist: Caroline (London)
Caroline has a Diploma in Transactional Analysis (or T.A.) in Psychotherapeutic Counselling and is a member of both the BACP (British Association of Counselling Professionals) and EATA (European Association of Transactional Analysis).
A session with Caroline costs £75 and is on Wednesday evening at 9 Coldbath Square, Clerkenwell, London EC1R 5HL (which is close to Farringdon Station).
Caroline has the following availability:
- Wednesday 11th December 5pm and 8pm
Associate Therapist: Beth (London)
Beth has a Diploma in Transactional Analysis (or T.A.) in Psychotherapeutic Counselling and is a member of both the UKCP (UK Council for Psychotherapy) and EATA (European Association of Transactional Analysis).
A session with Beth costs £75 and is on Thursday evening at 9 Coldbath Square, Clerkenwell, London EC1R 5HL (which is close to Farringdon Station)
Beth is not taking on any new clients at the moment.
Senior Therapist: Annette
Annette is not taking new clients at the moment.
I meet with all my team members on a regular basis to discuss their cases and supervise their work.
Skype/Phone Counselling Sessions
Telephone or Skype counselling is offered by the team. These sessions cost £80 and are paid in advance.
Booking a Session
For more information or to enquire about private counselling in London or Sussex, please complete the form below. It would be helpful if you can stipulate with which therapist you would like to work (or no particular preference) and where. Please note: Andrew has limited availability in London.
Frequently Asked Questions (FAQs) about Marshall Method Counselling
How much does it cost?
A session with Andrew in London costs £160 and in Sussex it is £120. If you would like to see a member of his team, it costs £120 in London or £75 (for face-to-face) and £80 for skype.
How does it work?
We provide an initial assessment session of fifty minutes to discuss your situation and whether we are the right people to help. (If not we will make suggestions of the best way forward). At the end of the session, if you are still interested in counselling, we will discuss a contract of work together. Occasionally, it is possible to start on-going counselling directly after the initial assessment but in most cases, there is a break while you wait for a slot to become available.
How many sessions would I need?
This varies from person to person but we will give a rough idea at the initial assessment consultation. We generally see couples for twelve sessions and individuals for six. Our aim is to provide as many sessions as your circumstances require. Throughout the counselling process, we are happy to discuss your progress and give estimates of how many more sessions are needed.
How do the contracts work?
We hold open your slot, so you will see your therapist each week on the same day at the same time.
What if I am not able to attend?
If you cancel without giving two weeks notice, you will still have to pay for the session.
What about holidays and other prior commitments?
If you give notice of two weeks or more, you do not have to pay the full fee. However, there is a holding fee of £30 to keep the slot open for you while you are away.
What about cancelling Skype sessions?
One of the advantages of Skype sessions is that they offer more flexibility and your therapist will indeed do his or her best to meet your requirements. However, we do ask for notice for cancelling sessions. If you give four days notice (or less), we ask for a cancellation fee of £30 pounds but if you give us only two days (or less) we ask for the full fee (£80).
What about your holidays or illnesses?
We will give at least two weeks notice of holidays and phone if we are unable to counsel for any unforeseen reason. Obviously, you will not be charged for the session nor will there be a fee to hold the slot open.
What is the difference between a Senior and an Associate Therapist?
My senior therapists have worked with couple for at least five years (and in most cases much longer). Some of the senior therapists have been working with me for ten plus years. My associate therapists are currently studying for their Marshall Method Certificate in Advanced Couple Counselling but have already a primary qualification as a therapist. The price of a session with them reflects their experience.
Can I book a session with an Associate Therapist with confidence?
Associate therapists have each successfully passed an assessment to work with us. Their work is closely supervised and they are individually mentored by me in every aspect of the Marshall Method. Associate therapists will progress to senior therapists on completion of their training and requisite hours of experience.
How do I contact my therapist?
When your first appointment has been confirmed, you will be sent an email contact address and a mobile number for text messages (in an emergency). We would be grateful if you could mainly communicate via email when necessary (for example: about forthcoming holidays). Be aware that entering into private correspondence (without copying in your partner) can set up ‘secrets’, risk making your partner feel excluded and hamper the work on your relationship and therefore best avoided. It is our policy not to enter into phone conversations with clients beyond on scheduled and pre-agreed occasions.
What if I decide to end counselling before the end of my contract or my problems are resolved part way through a contract?
We ask for one week’s notice if you wish to end your counselling, so that we can do a proper ending session. If your work is coming to end, we will discuss that in advance and you will not be liable for the rest of the sessions in the contract.
What about confidentiality?
We will not reveal anything about you or your particular circumstances unless we have reason to believe that there is a risk of serious harm (to yourself or another person – especially a child). If this was the case, we would do our utmost to discuss the issues and my concerns with you first. I should add in almost thirty years working with couples and individuals and have never needed to break confidentiality yet. Marshall Method Therapy – Confidentiality Record-keeping Policy (PDF, 187kb).
What about Andrew’s books and magazine and newspaper articles?
As you know, Andrew is a writer and therefore asks his clients to let him use the learning and knowledge gained from your time together to inform his work. He will not reveal any personal identifying information. He also combines case histories to further protect anonymity.
What if I arrive early?
If you are seeing Andrew, in London, his name is on a plaque outside. Buzz and he will let you into the building. In Sussex, there is a receptionist and a waiting area. Please take a seat and he will come down and collect you.
If you are seeing Debby, Evelyn or Claudio, in London, their names will be on a plaque outside and will buzz you into the building.
If you are the first appointment of the evening, they will be in our room about five or ten minutes beforehand to answer the buzzer.
How do I make an appointment?
Please use the contact form below to register. Laurie, the Practice Manager, will endeavour to respond by email as soon as possible and let you know when there is likely to be an initial assessment with one of the team. After the initial consultation, if we do not have any available on-going slots, we will put you on our waiting list and hope to find an on-going slot within a couple of weeks. (If you’re seeking to work with Andrew, there can sometimes be a longer wait between initial assessment and an on-going slot.) Your therapist should be able to give you some indication at your initial assessment about when work can commence.
Can I have an initial assessment with Evelyn, Debby, Annette or Claudio and then see Andrew or vice-versa?
Generally Debby, Annette, Claudio, Evelyn and Andrew take their own initial assessments. However, he has taken on clients that the team have seen first and others have had an initial session with me but found my waiting list for on-going work too long and switched to a more immediate appointment with Debby, Evelyn, Annette or Claudio. In addition, Debbie and Evelyn are qualified sex therapists and Claudio a qualified family therapist and Annette is trained to work with people with substance abuse issues, so we sometimes make appropriate referrals to each other and generally work as a team. However, our advice would be to work – if possible – with the same person for the initial assessment and on-going work.
What qualifications do the team have?
- Andrew, Annette, Evelyn and Debby have Diplomas in Marital & Couple Counselling Theory & Practice (Relate).
- Debby and Evelyn also have the Diploma in Psychosexual Therapy (Relate).
- Jon has a Higher Diploma from the Gilead School of Counselling and is a member of the BACP.
- Claudio has a Diploma in Clinical Family Therapy and the Advanced Diploma in the Supervisor of Systemic Psychotherapy (from the Institute of Family Therapy).
- Annette has a PG Diploma MA and a PG Certificate MA from the Tavistock Centre. She is also an NLP Practitioner Quadrant 1.
- Caroline has a Diploma in Transactional Analysis in Psychotherapeutic Counselling
What theoretical perspectives are used in the Marshall Method?
The approach is combination of Psycho-dynamic and Systemic. Psycho-dynamic looks at the influence of your first childhood relationships with your parents and their impact on all subsequent relationships. Meanwhile, Systemic is focused on the here and now and engages the therapist and the clients as a team looking at how the relationship could be changed and improved today. In addition, there are some ideas from Brief Dynamic Interpersonal Therapy and Mindfulness.
What if I have a complaint?
We welcome feedback from clients and knowing what is not working is an integral part of the healing journey. If the problems cannot be resolved with the therapist, we ask you to put your complaint in writing and it will be dealt with by Andrew. If the complaint is about him or you are not satisfied, it is taken to outside arbitration. Marshall Method Therapy – Complaints Policy (PDF, 259kb).
How do I pay?
The initial consultation assessment is paid in advance via paypal and each subsequent appointment is paid a week in advance – by cheque, cash or standing order.
What if I still have questions?
Please use the contact form above and either Andrew or the Practice Manager will answer via email.