Author & Marital Therapist

The Marshall Method Therapy Team - Online Counselling and face-to-face sessions in London

Welcome to the Marshall Method Therapy team.

I have hand-picked a team of experienced relationship counsellors who have been working with me between six and twenty-five years.

We regularly meet to discuss cases and for regular professional development training.

My aim is combine the best therapists with the proven ideas from my books to provide the support your relationship deserves.

What makes the Marshall Method different from other couples counselling?

  1. We believe that relationships run into problems because of poor communication but that good relationship skills can be taught.
  2. We concentrate more on solving current problems than understanding what went wrong. (However, if you are dealing with infidelity an important part of the recovery will be understanding why the affair happened.)
  3. Unlike some therapists who answer a question with another question, we believe that we’re all working together as a team to improve your relationships and therefore are happy to answer questions and be as transparent as possible.
  4. Our approach is solutions-focused.

To book a session

Please use the contact form at the end of this page where you can specify your preferred counsellor.

Marshall Method Counsellors

Andrew G. Marshall

I divide my time between London and Berlin. My London Practice is at 1 Snow Hill Court EC1A 2EJ and my Berlin Practice is at Wielandstrasse 14 10629.

I am not taking any new clients in London. If you are a former client, please use the contact form below to discuss your needs with my practice manager.

Weekly Couple Therapy in Berlin with Andrew

If you live in Berlin and are interested in Couple Therapy in English my practice is at Wielandstrasse 14, Berlin 10629, Germany. Find out more about Weekly Couple Therapy in Berlin.

For all questions about my availability and times for counselling, please use the contact form below and my Practice Manager will get back to you.

Please use the form below for all questions about my availability and my Practice Manager will respond. A session with me in London costs £180. 

Senior Therapist: Evelyn

I have been working with individuals and couples for the past 25 years with personal, sexual and relationship issues. I hold diplomas in couple counselling and psychosexual therapy and I am an accredited member of COSRT.

I am trained in the Marshall Method of Therapy, and I worked for many years in organisations like Relate and Resolution and in private practice.

I believe each client/couple is an individual and I need to be adaptable to offer help best suited to each client/couple’s personal needs.

When a relationship goes wrong and even talking to each other can be a challenge, it can be hard to see a way forward, but counselling can help to overcome these difficulties. I also offer pre-marriage counselling and, if it is not possible to save your relationship, break up support to help separate on better terms. For some clients, I provide support after the break up too as they start to navigate their new lives.

An Online session with me costs £100, payable in advance.

Senior Therapist: Jon

I can offer ‘face to face’ counselling at our London Practice in Snow Hill on Thursday evenings.

A ‘face to face’ session with me costs £145, payable in advance.

I have a Higher Diploma in Counselling from the Gilead School of Counselling, am a registered member of the BACP (British Association for Counselling and Psychotherapy) and have been working with couples for over ten years. Just over five years ago I began working with Marshall Method Therapy.

I find that an important dynamic which is helpful for my clients, is the ‘mirroring’ or ‘reflecting’ that a therapist can provide. This dynamic is something that we all need, but which can be hard to pinpoint or describe as a need.

Emotionally and psychologically, it is similar to going to a messy draw and not being able to see what you need to find. The process of having our ‘messy draw’ reflected back to us, helps us to make more sense of the items contained within it and to be able to see those items from multiple perspectives. I have observed that this helps couples’ communication, as it enables each partner to be clearer about what they wish to communicate.

Senior Therapist: Claudio (Video Counselling)

I started working with families and children as a social worker in the 70s, qualified as a systemic psychotherapist in 1982, and then a psychotherapy supervisor in 1990. By then I was managing a specialist Social Services therapeutic and assessment service which I did for 11 years. After that I was one of the two managers in a large London CAMHs service.

I now work solely as a relationship counsellor, which allows me to be more freely available to a wide range of people who may seek that kind of work. The range of this work and therefore the experience, is broad, from people requiring support to manage personal and interpersonal crisis (for example separations, and affairs) to working to adjust to new situations (for example depression or adjusting to unprecedented mental health crisis).

Since 2002 I have been working with Andrew Marshall as one of his team of counsellors.

I find what I do is engaging and rewarding. Briefly, I see therapy or counselling as a way to help people jointly reconstruct new visions, new possibilities, in effect a new way of talking and thinking where one can feel safe, so that a new hope can emerge. I think of my style of work as open, transparent, discursive and where I am both curious and engaging and where the idea of what is wanted is at the forefront of the thinking.

An Online session with me costs £100, payable in advance.

Senior Therapist: Debby (Skype)

I started my couple counselling practice and training back in 1998 with Relate (The UK’s largest relationship counselling charity).

At Relate I also trained as a psychosexual therapist and became involved in running training courses as well as counselling young people.

Andrew and I were colleagues working at the same Relate centre for a number of years. After he left Relate to start his private practice he asked me to join him.

His counselling practice has grown and evolved to The Marshall Method Therapy practice that it is today. Each counsellor has their own style and way of working and so it’s important you find the right fit.

Myself, I like to discuss with my clients what outcomes they are looking for in having counselling with me and to have clear goals. I believe that working together to find solutions to the issue or problem is what helps the most

Over and above any therapeutic model, I believe it is the relationship between therapist and client that is most important. Would you feel comfortable working with me?

An Online session with me costs £100, payable in advance.

I meet with all my team members on a regular basis to discuss their cases and supervise their work.

Video Counselling Sessions

Online Video Counselling is offered by the team. These sessions cost £100 and are paid in advance.

Booking a Session

For more information or to enquire about booking a counselling session, please complete the form below. It would be helpful if you can stipulate with which therapist you would like to work (or no particular preference) and where. Please note: Andrew is based in Berlin.

Contact the Marshall Method Therapy Team

Frequently Asked Questions (FAQs) about Marshall Method Counselling

If you would like to see a member of the Marshall Method Therapy Team it costs £145 in London (for face-to-face) and £100 for Video Counselling. 

We provide an initial assessment session of fifty minutes to discuss your situation and whether we are the right people to help. (If not we will make suggestions of the best way forward). At the end of the session, if you are still interested in counselling, we will discuss a contract of work together.

This varies from person to person but we will give a rough idea at the initial assessment consultation. We generally see couples for twelve sessions and individuals for six. Our aim is to provide as many sessions as your circumstances require. Throughout the counselling process, we are happy to discuss your progress and give estimates of how many more sessions are needed.

If you are working face-to-face, we hold open your slot, so you will see your therapist each week on the same day at the same time. If you are working on-line, there is more flexibility.

When working face to face, if you cancel without giving two weeks notice, you will still have to pay for the session. With on-line counselling, see the relevant question below.

When working face to face, if you give notice of two weeks or more, you do not have to pay the full fee. However, there is a holding fee of £40 to keep the slot open for you while you are away.

One of the advantages of Video Counselling sessions is that they offer more flexibility and your therapist will indeed do his or her best to meet your requirements. However, we do ask for notice for cancelling sessions. If you give four days notice (or less), we ask for a cancellation fee of £30 pounds but if you give us only two days (or less) we ask for the full fee (£100).

We will give at least two weeks notice of holidays and phone if we are unable to counsel for any unforeseen reason. Obviously, you will not be charged for the session nor will there be a fee to hold the slot open.

When your first appointment has been confirmed, you will be sent an email contact address and a mobile number for text messages (in an emergency). We would be grateful if you could mainly communicate via email when necessary (for example: about forthcoming holidays). Be aware that entering into private correspondence (without copying in your partner) can set up ‘secrets’, risk making your partner feel excluded and hamper the work on your relationship and therefore best avoided. It is our policy not to enter into phone conversations with clients beyond on scheduled and pre-agreed occasions.

We ask for one week’s notice if you wish to end your counselling, so that we can do a proper ending session. If your work is coming to end, we will discuss that in advance and you will not be liable for the rest of the sessions in the contract.

We will not reveal anything about you or your particular circumstances unless we have reason to believe that there is a risk of serious harm (to yourself or another person – especially a child). If this was the case, we would do our utmost to discuss the issues and my concerns with you first. I should add in almost thirty years working with couples and individuals and have never needed to break confidentiality yet. Marshall Method Therapy – Confidentiality Record-keeping Policy (PDF, 187kb).

As you know, Andrew is a writer and therefore asks his clients to let him use the learning and knowledge gained from your time together to inform his work. He will not reveal any personal identifying information. He also combines case histories to further protect anonymity.

If you are seeing Jon in London, his name will be on a plaque outside and he will buzz you into the building.

If you are the first appointment of the evening, He will be in his room about five or ten minutes beforehand to answer the buzzer.

Please use the contact form below to register. Tricia, the Practice Manager, will endeavour to respond by email as soon as possible and let you know when there is likely to be an initial assessment with one of the team. After the initial consultation, if we do not have any available on-going slots, we will put you on our waiting list and hope to find an on-going slot within a couple of weeks. Your therapist should be able to give you some indication at your initial assessment about when work can commence.

  • Andrew, Evelyn and Debby have Diplomas in Marital & Couple Counselling Theory & Practice (Relate).
  • Debby and Evelyn also have the Diploma in Psychosexual Therapy (Relate).
  • Jon has a Higher Diploma from the Gilead School of Counselling and is a member of the BACP.
  • Claudio has a Diploma in Clinical Family Therapy and the Advanced Diploma in the Supervisor of Systemic Psychotherapy (from the Institute of Family Therapy).

The approach is combination of Psycho-dynamic and Systemic. Psycho-dynamic looks at the influence of your first childhood relationships with your parents and their impact on all subsequent relationships. Meanwhile, Systemic is focused on the here and now and engages the therapist and the clients as a team looking at how the relationship could be changed and improved today. In addition, there are some ideas from Brief Dynamic Interpersonal Therapy and Mindfulness.

We welcome feedback from clients and knowing what is not working is an integral part of the healing journey. If the problems cannot be resolved with the therapist, we ask you to put your complaint in writing and it will be dealt with by Andrew. If the complaint is about him or you are not satisfied, it is taken to outside arbitration. Marshall Method Therapy – Complaints Policy (PDF, 259kb).

The initial consultation assessment is paid in advance via PayPal or direct into our bank account and each subsequent appointment is paid a week in advance.

Please use the contact form above and the Practice Manager will answer via email.

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